Service Manager

Woolstone, Milton Keynes Source: WhatJobs

£40,000–£52,000

We are recruiting on behalf of our client, a reputable main dealer in Milton Keynes, for the position of Service Manager. This role offers a uniqueService Manager opportunity for an experienced automotive professional to lead a busy Service Department, driving customer satisfaction, team performance, and departmental profitability.
The Service Manager will oversee daily operations within the Service Department, ensuring high standards of service delivery and operational efficiency. This is an excellent opportunity for a motivated individual to develop their career within a well-established dealership group known for its commitment to customer service and team development.
Benefits:

Salary of 40,000 per annum, with an OTE of 52,000 including bonuses
Company car provided
No weekend working, Monday to Friday, 8am - 6pm
Life assurance
24/7 Employee Assistance Programme
Employee car scheme
Birthday leave
Training and development opportunities
Clear career progression pathways

Duties:

Lead and motivate the Service Department to meet and exceed targets
Manage day-to-day operations of the Service and Workshop functions
Ensure high levels of customer satisfaction through exceptional service standards
Monitor departmental performance, productivity, and profitability
Coach and develop Service team members to enhance their skills and performance
Implement and adhere to company processes and standards
Handle customer concerns and complaints effectively
Collaborate with other departments to ensure a seamless customer journey

Requirements:

Proven experience as a Service Manager or Aftersales Manager within the motor trade
Strong understanding of automotive Service Department operations
Demonstrable experience in managing and developing a team
Excellent communication and customer service skills
Commercial awareness and understanding of departmental KPIs
Well-organised with the ability to perform in a fast-paced environment
Previous relevant motor trade experience is essential

If you are an experienced Service Manager seeking a new challenge within a respected dealership, this role offers excellent career development prospects.
Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Buckinghamshire and Milton Keynes, today to discover more about this fantasticService Manager opportunity.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

Full job description from WhatJobs. Apply for this role →