As a Multi Skilled Engineer you will be the person clients trust to restore systems fast, prevent failures and deliver small projects to a high quality standard. This opportunity is permanent and based in Birmingham. You will be working within various commercial and domestic properties.
Performance Objectives
Resolve 90 % of reactive calls (electrical, plumbing, mechanical) on first visit and within agreed SLAs, restoring full operation the same day.
Deliver 100 % of planned preventive maintenance on schedule
Scope, quote and complete small building-fabric and M&E projects on time and within budget, generating additional revenue.
Maintain zero RIDDOR incidents and 100 % compliance with all H&S, electrical and water regulations on every job.
Build trusted relationships that convert 80 % of first-time clients into repeat or contract work within six months.
Essential Qualifications
Proven multi-skilled experience; repairing leaking toilers, patching / repairing tiles, painting and decorating and if possible changing door handles / locks.
Current 18th Edition and relevant plumbing/electrical qualifications plus CSCS or equivalent.
Track record of completing small projects from survey to handover while controlling cost and quality.
Ability to work unsupervised, communicate clearly with clients and keep accurate digital records.
Full UK driving licence and willingness to be on a reasonable reactive rota.
This is a full-time, permanent opportunity working for a growing business.
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