Administrator

Job Title: Administrator

Trust Location: Hampshire & Isle of Wight Healthcare NHS FT

Location:

All Age Continuing Care

NHS Hampshire and Isle of Wight ICB, Oakley Road, Southampton, SO16 4GX

Hours: 37.5 hours per week

Job Reference: 91608

Working Pattern: Monday - Friday (9:00 AM - 5:00PM)

Duration: Initial 3 month and then 1 month rolling thereafter.

Job Description:

• Pro-actively support All Age Continuing Care (AACC) Lead Administrator and Business Manager in the provision of business support to the NHS All Age Continuing Care team and (in some areas integrated Quality functions). This will include providing business, secretarial and administrative support
• Completion of activities to ensure that the NHS All Age Continuing Care processes run efficiently and within mandated timescales
• Responsible for completing the administration functions for the referral, assessment and review process (including Complex Care, Continuing Healthcare Assessments, Fast Track referrals, Retrospective applications and Funded Nursing Care)
• Responsible for the booking of assessments, including ensuring that the appropriate documentation has been provided and quality checked for accuracy
• Responsible for ensuring the timely arrangement of initial and review assessments for clients including diary management of assessors
• Responsible for ensuring that all outcomes have been issued to referrers and clients/representatives
• Attend team, relative, panel and retrospective meetings, to take and transcribe detailed minutes and reports
• To deliver work in a timely manner ensuring adherence to National Framework timescales
• Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the Head of Service and Business Manager
• To communicate on a daily basis, both verbally and in writing with team colleagues (clinical and non-clinical), clients / representatives, care providers and other health and social care agencies, providing and receiving sensitive information.
• Develop good working relationships with care providers, Local Authority Colleagues and colleagues from other NHS bodies.
• The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
• The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
• This role may include weekend working when required.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

Key Results

• Delivery of work in a timely manner ensuring adherence to National Framework timescales
• Supporting teams in project management and participating in department events
• Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
• Compliance with key performance indicators (KPIs) of the team and the timescales of the National Framework and, in conjunction with the Management Team work to ensure these targets are attained and take appropriate action when they are not
• To provide administrative support including when appropriate to all team members to support a range of department initiatives

System Knowledge:

IEG4

Microsoft packages

Outlook

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates - work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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