Field Service Engineer

West Midlands Source: WhatJobs

£45,000–£45,000

An established UK-based engineering business specialising in machine-tool peripherals and automation solutions is recruiting an experienced, electrically biased Service Engineer to support its growing customer base. The company supplies, installs, and services advanced equipment used in precision machining and manufacturing environments, supporting customers nationwide.

This is a key role within the service function, offering a high level of autonomy, technical responsibility and customer interaction.

Senior Service Engineer Responsibilities

Carry out on-site installations, servicing, repairs and upgrades in line with service schedules and customer requirements
Provide first-line remote technical support via phone and email to customers and service engineers
Support service coordination by assisting with case progression and documentation using digital systems
Prepare materials, documentation and technical information ahead of installations
Deliver customer training, both on-site and using digital or VR-based tools where applicable
Attend in-house and external training to maintain technical competence

Skills & Experience

Proven experience as a Field Service Engineer within manufacturing, machine tools, automation or related engineering environments
Strong electrical and mechanical fault-finding skills
Excellent organisational skills with the ability to manage multiple tasks independently
Confident communicator, comfortable supporting customers and colleagues at all levels
Strong IT skills and ability to work with digital service systems
A proactive problem solver with a customer-focused mindset
Full UK driving licence

What's on Offer for a Senior Service Engineer

Base Salary up to 45,000 (Overtime averages an extra 7000 a year)
Autonomous field-based role within a respected engineering business
Exposure to advanced machine-tool and automation technology
Ongoing training and development
UK-wide work with a strong, supportive service team

If you're a skilled, electrically biased service engineer looking for a new opportunity, apply here!

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity. </p

Full job description from WhatJobs. Apply for this role →