In this role you will lead catering operations for client sites, shaping seasonal menus and ensuring service excellence. You collaborate with cross-functional teams to meet client needs, manage budgets, and uphold safety and compliance. You drive staff development, recruitment, and vendor relationships to deliver consistent, high-quality catering experiences. This is a hands-on leadership opportunity in a fast-paced environment that values customer service and operational efficiency.
Pay / Benefits
digital learning via the OCS Academy
Hapi app for retail perks and wellbeing resources
Professional growth with 600+ live learners
Flexible pay through Wagestream App (contract specific)
Responsibilities
Create seasonal menus for site and events in collaboration with the team
Oversee staff to ensure client requirements and compliance are met
Train team on menus, serving procedures, etiquette, safety standards, and regulations
Recruit new staff to meet workload demands
Manage budgets for food, equipment, staffing, and operations
Establish vendor relationships and secure best prices
Ensure daily compliance with legal and company requirements
Meet client expectations and maintain high service standards
Key requirements
Proven leadership experience in contract catering management
Level 3 in Catering and Hospitality or equivalent
Proven ability to mentor, lead, and motivate a team
Experience building client and staff relationships to meet expectations
Ability to work in a fast-paced environment and adapt to changing demands
Right to Work in the UK
Understanding of financial management, budgeting, and cost control
Excellent customer service skills
Strong verbal and written communication skills
Good time management and organizational abilities
Competent with Microsoft Office tools, especially Excel
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