Dispenser

Overview

In this role, you ensure medicines and appliances are dispensed accurately in line with SOPs, laws and regulations, working within the practice team. You will manage stock and orders to guarantee timely delivery and minimize wastage, while maintaining high standards of hygiene and patient service. You collaborate with GPs and the Dispensary team to resolve any issues and support seamless patient care. This position offers the chance to contribute to a well-regarded GP centre serving thousands of patients in Spalding.

Responsibilities

• Dispense medicines and appliances per SOPs, laws and using Dispense-It and Nomad systems
• Check with authorizing Doctor when dispensing uncertainties
• Store dispensed medications per manufacturer instructions and laws
• Collect prescription charges and ensure FP10 accuracy
• Handle monies and maintain proper records; endorse prescription forms for payment
• Log stock data (quantities, prices, batch numbers, expiry dates) into the computer
• Maintain stock control to ensure continuous patient supply and minimize waste
• Place daily orders with Mainline Wholesalers to maintain stock levels
• Follow up with wholesalers/manufacturers when items are unavailable and arrange alternatives with GP input
• Deliver Nomad medications in line with Practice procedures
• Keep Doctor Bags stocked and organized as required
• Place generic orders to obtain best prices
• Ensure dispensary equipment and surfaces are clean and in good working order
• Deliver professional, polite service; escalate concerns as needed
• Maintain professional development and competency requirements (DSQS)
• Process repeat prescriptions and manage communication via phone, email, tasks and enquiries
• Adhere to Practice Procedures for all duties
• Maintain stock accuracy and compliance with manufacturer guidelines
• Check and archive invoices and forward relevant correspondence to Finance Manager

Key requirements

• NVQ Level 2
• DBS check
• Experience with Dispense-It and Nomad systems
• Knowledge of SOPs, laws and regulations governing dispensing
• Stock control and inventory management
• Ability to communicate with GPs and staff to arrange alternatives when items are unavailable
• Attention to detail in handling charges, FP10 declarations, and invoices

• professionalism
• politeness
• strong communication
• Dispense-It
• Nomad System
• stock control software

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