Dispensary Manager

Salary: £34,493 to £40,359 a year Full time equivalent

Are you a Pharmacy Technician looking for a role where you can really shape how a dispensary runs?

We’re looking for a Dispensary Manager to take responsibility for the day‑to‑day running of our dispensary service across Debenham Group Practices three sites.

You’ll be mainly based at Debenham, with regular working across Otley and Grundisburgh, and you’ll play a key role in making sure our dispensary service is safe, organised, and works well for both patients and staff.

About you

You’ll be a registered Pharmacy Technician (GPhC) with a Level 3 qualification, and you’ll already have good experience working in a dispensary environment ideally in general practice or primary care.

You’ll be comfortable managing people, organising workloads, and keeping oversight of what’s going on across more than one site. You’ll be practical, organised, and confident taking responsibility for standards, safety, and compliance.

Experience with controlled drugs, stock management, and DSQS is important. Experience of audits or inspections would be helpful, but not essential.

Job responsibilities

• Managing the dispensary service across Debenham, Otley, and Grundisburgh
• Line managing dispensary staff, including rotas, supervision, appraisals, and development
• Making sure dispensing is safe, accurate, and in line with SOPs and legal requirements
• Overseeing ordering, stock control, expiry checks, and cold-chain processes
• Leading on controlled drugs governance and audits
• Taking responsibility for DSQS compliance and keeping evidence up to date
• Supporting pharmacy and prescribing work by helping to resolve patient and prescription queries, liaising with clinicians and external pharmacies as needed
• Identifying and addressing risks, incidents, and near misses
• Working with clinicians to resolve prescription queries and support safe prescribing
• Acting as a senior point of escalation for dispensary‑related issues

Qualifications

• You are a registered Pharmacy Technician with the GPhC.
• You hold a Pharmacy Technician Level 3 qualification (or equivalent).

Experience

• You have substantial experience working in a dispensary environment, ideally within general practice or primary care.
• You have experience managing or supervising staff.
• You have strong knowledge of medicines management, ordering, stock control, controlled drugs, and DSQS requirements.
• You are organized, methodical, and able to manage competing priorities across multiple sites.
• You are willing and able to work flexibly across Debenham, Otley, and Grundisburgh.

If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.

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