Principal Product Designer - Hospitality

Overview

Lead the design vision for guest communication across OpenTable's Hospitality portfolio, using AI to speed tasks while preserving personal touch. You will steer multi-year product direction with cross-functional partners to translate business goals into a cohesive user experience. You will turn guest data into trusted, actionable interfaces that help restaurants engage guests and improve service. Deliver high-quality end-to-end design with accessible, crafted interfaces and strong storytelling to align stakeholders. This role offers the chance to shape hospitality design at scale within a global team and hybrid workplace.

Pay / Benefits

• 5 weeks paid vacation
• Private health & dental insurance
• Hybrid work model with two days in the office
• Company-paid therapy sessions
• Headspace subscription
• Development Dollars

Responsibilities

• Lead the design vision and strategy for guest communication across the Hospitality portfolio
• Shape multi-year product direction with cross-functional partners to translate business goals into a coherent user experience
• Turn complex guest data into interfaces restaurants trust and use, including recognizing returning guests and acting on context during service
• Deliver high-quality end-to-end design with polished, accessible interfaces and strong craft
• Build alignment on design decisions with senior stakeholders through storytelling, prototypes, and research evidence
• Mentor designers and strengthen shared design practices across the organization

Key requirements

• 7+ years of professional product design experience, including leading design for complex, large-scale products
• A portfolio demonstrating design strategy, interaction design, and exceptional visual craft across web and mobile
• Expertise in Figma and modern prototyping tools
• Proven ability to set and drive design vision with cross-functional partners in product, engineering, and research
• Strong written and verbal communication skills with a track record of articulating design decisions to senior audiences

• strong written and verbal communication
• cross-functional collaboration
• mentorship and leadership
• Figma
• modern prototyping tools
• AI tooling in design workflows

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