Principal Product Designer - Hospitality

• Lead the design vision and strategy for guest communication, helping restaurants send timely, personalized messages that keep their guests engaged.
• Shape multi-year product direction across the Hospitality portfolio with cross-functional partners, translating business goals into a coherent user experience.
• Turn complex guest data into interfaces restaurants trust and use, from recognizing a returning guest to acting on that context during service.
• Deliver high-quality end-to-end design, framing the problem through polished, accessible interfaces and raising the bar for craft across the team.
• Build alignment on design decisions with senior stakeholders through clear storytelling, prototypes, and evidence from research.
• Mentor designers and strengthen shared design practices, patterns, and critique across the organization.
• 7+ years of professional product design experience, including leading design for complex, large-scale products.
• A portfolio demonstrating design strategy, interaction design, and exceptional visual craft across web and mobile.
• Expertise in Figma and modern prototyping tools.
• Proven ability to set and drive design vision with cross-functional partners in product, engineering, and research.
• Strong written and verbal communication skills, with a track record of articulating and defending design decisions to senior audiences., Experience incorporating AI tools into design workflows to improve speed and quality of outcomes.
• Experience designing for two-sided marketplaces or for both consumer and business users.
• Familiarity with designing for data quality, identity, or personalization systems.
• With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

• 5 weeks paid vacation
• Private health & dental insurance
• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Income protection and life assurance
• Employee Assistance Program - including 24/7 GP & free legal advice
• Pension plan contributions
• Discounted gym membership
• Bike2Work
• Season ticket loan
• Social events & Thursday happy hours
• Free lunch 2 days per week

Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion We're committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve-and fostering a culture where everyone feels welcome to be themselves.

The best connections happen face-to-face, whether you're sitting down to dinner or having coffee with a coworker. That's why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week-giving employees the best of both worlds: in-person collaboration and flexibility.

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