As Product Manager at OS, you own the performance and lifecycle of a portfolio of products, shaping the roadmap to balance market needs with technical feasibility. You’ll champion product value across the organisation and keep a customer-centric focus through collaboration with marketing, operations, and partners. You’ll analyze KPIs to guide development, enhancements, or withdrawals, and work with cross-functional teams to deliver measurable value in a hybrid Southampton setting.
Pay / Benefits
Competitive salary and pension (OS contribute up to 12.07%)
Performance-related bonus (where applicable)
28 days annual leave plus bank holidays
Enhanced family leave including paid partner leave
Hybrid and flexible working options
Learning and development support, coaching and mentoring
Responsibilities
Manage performance across a product portfolio, aligning with OS strategic goals
Own value propositions, lifecycle plans, and product roadmap balancing market, technical, and financial factors
Act as primary internal point of contact to clarify product value and ensure understanding
Support customer-centric delivery with marketing/communications to keep customers informed
Lead performance reviews using scorecards/KPIs for evidence-based decisions
Engage with user communities, customers, partners, and external stakeholders for feedback
Build relationships with operational teams and external partners to deliver the roadmap in line with service, cost, and revenue targets
Lead and manage a team where required fostering innovation, accountability, and customer focus
Key requirements
Proactive, strategic thinker with experience managing product performance or roadmaps in a customer-focused environment
Skilled in stakeholder engagement
Confident using data to inform decisions
Balance commercial, technical, and user needs in product delivery
Knowledge of the UK address ecosystem is advantageous but not required
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