In this role you lead the Card Fulfilment team to ensure reliable BAU supply chain operations. You drive forecasting, demand planning and distribution of card components, working with manufacturing, print and distribution vendors. You monitor SLA compliance and quality, manage daily order and invoicing processes, and identify improvements for scale. You collaborate with Global and Regional product teams to keep card collateral up to date and support growth in prepaid sectors. This is a hands-on role in a fast-moving, customer-focused unit.
Responsibilities
Forecasting and demand planning for card and collateral components
Coordinate with vendors in manufacturing, printing, and distribution
Manage SLA adherence and quality monitoring
Oversee daily Card Fulfilment operations: orders, PO/PR, and invoicing
Identify and implement process improvements for growth and scalability
Facilitate distribution and shipping as needed
Support vendor management and monthly service reviews
Key requirements
Experience leading a supply chain function with international shipping
Demonstrable people leadership experience
Strong multi-tasking and prioritization abilities
Excellent written and verbal communication across functions
Good interpersonal skills and teamwork
Organized with issue logging/tracking
Proficient with MS tools and some knowledge of AI for data analysis
Proficient English skills; other languages advantageous
Able to adapt to changing schedules and priorities
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