HIEM Deputy Head of Programme Delivery

Overview

In this role you will lead a portfolio of complex innovation and improvement programmes to transform health services and patient outcomes. You will work across the NHS, academia, industry, and health networks to mobilise adoption and scale proven innovations. You will provide operational leadership, shape programme plans, and ensure delivery on time, within budget and to high quality standards. This is a chance to drive meaningful change in patient safety, experience, and efficiency at scale.

Pay / Benefits

• hybrid working
• permanent contract
• full-time role
• competitive salary (Band 8b)
• opportunity to influence national and regional health improvement

Responsibilities

• Oversee and coordinate a portfolio of high-profile programmes across patient safety, quality improvement and innovation adoption
• Develop and implement programme plans, evaluation frameworks and sustainability strategies
• Support adoption, spread and scaling of proven innovations across health and care systems
• Ensure robust governance, risk management, assurance, monitoring and reporting
• Lead cross-organisational collaboration with NHS bodies, academia, industry and stakeholders
• Provide leadership and coaching to colleagues in programme and improvement methodologies
• Deliver programmes meeting agreed objectives, timescales, budgets and quality standards
• Build sustainable improvement capability across partner organisations to strengthen patient safety and resource use

Key requirements

• Degree in health services management, quality improvement or patient safety, project or programme management or a related clinical discipline
• Masters level qualification or equivalent in a relevant discipline
• Proven experience managing medium/large-scale programmes across multiple organisations
• Experience leading improvement and/or innovation programmes using quality improvement and adoption methodologies
• Strong knowledge of programme management practices, impact measurement, and patient safety science
• Excellent communication, influencing and team-building abilities
• Ability to plan, organise and manage multiple projects in a complex environment
• Proficiency with MS Office and PMO systems

• Influencing and motivating staff to hit challenging targets
• Clear, articulate communication with tact and diplomacy
• Team leadership and collaboration across diverse stakeholders
• Programme management techniques
• Quality improvement methodologies
• Adoption and spread strategies

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