Director of Operations

Exeter Source: WhatJobs
See advert for pay

Overview

In this role you lead and develop Exeter Hospital to surpass quality and financial targets, working under the Hospital Director and Director of Clinical Services. You will set direction for services aligned with Nuffield Health goals and foster cross-site collaboration. You’ll shape budgets, pricing insight, and growth initiatives, while delivering excellent patient pathways and customer service. This is a chance to influence hospital performance, strategic execution, and regional resource sharing in a mission-driven healthcare charity.

Pay / Benefits

  • free gym membership
  • health assessments
  • retail discounts
  • pension options

Responsibilities

  • Lead Hospital performance to exceed quality and financial targets
  • Provide clear leadership for services aligned with strategic goals
  • Share best practices and optimize ways of working across the site
  • Budget development and management with timely management information
  • Influence local self-pay pricing strategy for competitiveness
  • Deliver high-quality patient pathways and customer service
  • Promote connected service propositions to local market
  • Drive growth plans and revenue targets through service development
  • Foster cross-functional collaboration with regional hospitals
  • Coach and model a customer-first culture

Key requirements

  • Significant commercial experience, ideally in a hospital setting
  • Strong influencing skills
  • Financial management experience and analytical ability
  • Experience managing outsourced services
  • Project management experience
  • Current UK professional registration (implied by description)
  • UK sponsorship and DBS considerations noted in description
  • Influencing and stakeholder management
  • Leadership and mentoring
  • Customer-centric mindset
  • Financial management
  • Budgeting and financial planning
  • Service development and project management

Full job description from WhatJobs. Apply for this role →

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