Senior Account Manager

Overview

In this role you drive high-impact client work across international health policy issues. You’ll manage cross-border projects, lead stakeholder engagement, and shape policy and public affairs strategies for global clients. You work closely with cross-functional teams to deliver timely, high-quality outputs while identifying growth opportunities. You’ll thrive in a fast-paced, collaborative environment and contribute to a culture focused on wellbeing and inclusion. This position connects policy expertise with real-world patient access impact.

Pay / Benefits

• Generous annual leave
• Contributory pension scheme
• Enhanced parental leave
• Life insurance
• Hybrid working policy
• Discretionary bonus scheme

Responsibilities

• Manage day-to-day operations of client projects across multiple programmes, ensuring on-time and on-budget delivery
• Coordinate meetings, workshops, events and stakeholder engagement across international programmes
• Develop and review high-quality client materials (briefings, reports, stakeholder maps, policy analyses, messaging documents, engagement materials)
• Build strong client relationships and act as the day-to-day trusted contact
• Monitor major policy and political developments; share rapid alerts with internal teams and clients
• Support development of policy, public affairs and advocacy strategies and narrative development
• Assist in business development: produce materials for new business, conduct research, develop proposals, participate in pitches
• Identify opportunities for organic account growth and advise senior colleagues
• Contribute to team culture, DEI initiatives, wellbeing, mentoring and knowledge sharing
• Take ownership of professional development and broaden expertise

Key requirements

• Experience in healthcare policy, public affairs or communications, ideally in consultancy, agency, healthcare organisation or related environment
• Knowledge of international health policy and stakeholder landscapes
• Strong research, analytical and written communication skills with the ability to synthesize complex information
• Excellent project management and organisational skills with ability to manage multiple priorities and attention to detail
• Experience managing client relationships and delivering high-quality work in a fast-paced environment

• Curious about health policy issues across geographies
• Strong written and verbal communication
• Relationship-building and collaborative mindset
• Policy monitoring and analysis
• Stakeholder mapping and engagement planning
• Policy/advocacy strategy development

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