Senior Account Manager

Senior Account Manager – International. About Incisive HealthIncisive Health is an award-winning healthcare policy, public affairs and communications consultancy operating across the UK, Europe and International markets. We design and deliver programmes that shape policy, influence decision-making and, ultimately, improve the lives of people living with different conditions. Our work supports clients to navigate complex policy environments and achieve meaningful change for populations worldwide.We are part of Inizio, a global partner to the life sciences industry. Inizio brings together over 10,000 experts across clinical development and commercialisation, supporting many of the world’s leading life sciences organisations. Together, we help organisations accelerate the journey from innovation to patient access – anticipating challenges, reducing barriers and ensuring that life-changing treatments reach the people who need them most.The International health policy team works with global and regional healthcare organisations to support global policy landscaping, policy and public affairs strategy and engagement, policy research and report writing, advocacy coalition building and policy capability development. We deliver the results that matter for our clients and – ultimately – for the patients they serve.About youYou have a passion for global health policy, politics and public affairs, having studied international relations or global public health and worked on regional or international projects in a health policy team. You are curious about the issues and forces that drive health policy change across the world and like learning about new diseases in different geographies. You will bring:Experience in healthcare policy, public affairs or communications, ideally within a consultancy, agency, healthcare organisation or related environmentKnowledge of international health policy and stakeholder landscapesStrong research, analytical and written communication skills, with the ability to synthesise complex information into clear recommendationsExcellent project management and organisational skills, with the ability to manage multiple priorities simultaneously while maintaining high attention to detailExperience managing client relationships and delivering high-quality work in a fast-paced environmentWhat’s the job?As a Senior Account Manager, you will be an essential part of a team working with clients across a wide range of issues and challenges. Our clients are diverse, ranging from global health organisations to global pharmaceutical companies, but they are united by the shared aim of improving the lives of patients and populations around the world. The broad scope of our clients’ interests means that no two days are the same – from day one you will be hands-on in helping to deliver a wide range of projects, involving anything from organising a side event at the World Health Summit, to supporting a global healthcare company develop their strategy to reduce inequalities in treatment access.You will be responsible for:Client delivery & account managementManaging the day-to-day operations of client projects on your accounts, ensuring work is delivered on time, on budget and to a consistently high standard across multiple concurrent programmesCoordinating meetings, workshops, events and stakeholder engagement activities across international programmesDriving the development and review of high-quality client materials, including briefings, reports, stakeholder maps, policy analyses, messaging documents and engagement materialsBuilding strong working relationships with clients and serving as a trusted day-to-day point of contactPolicy insight & strategic supportKeeping abreast of all major policy and political developments through news and political feed monitoring and proactively sharing them with the wider teamProviding rapid alerts to internal teams and clients about monitoring items of interest, and coordinating with junior members of the team to do soSupporting the development of policy, public affairs and advocacy strategies, including stakeholder engagement plans and narrative developmentBusiness development & growthSupporting the development of materials for new business purposes, through research, insight generation, proposal development and pitch participationFinding opportunities for organic account growth and making recommendations to senior colleaguesSupporting networking and relationship-building activities to generate market intelligence and business opportunitiesTeam & culture contributionContributing to internal initiatives including diversity, equity and inclusion, wellbeing, knowledge sharing and learning programmesActing as a positive role model within the team, supporting a collaborative, inclusive and high-performing cultureDelegating effectively to junior colleagues, providing oversight, coaching and quality assuranceTaking ownership of your professional development and actively seeking opportunities to broaden your expertiseDevelopment & progressionWe are committed to helping our people grow as quickly and as far as their ambition takes them.You will benefit from:Structured training programmes and a personal development budgetRegular learning opportunities from internal and external expertsClose mentorship from senior colleagues with extensive experience across UK and global health policyOpportunities to take increasing ownership of client relationships and strategic programmesExposure to a diverse portfolio of clients, therapeutic areas and healthcare systemsOur inclusive and supportive culture prioritises wellbeing, with access to peer networks, DEI initiatives and mental health support.What is it like to work at Incisive Health?At Incisive Health, we pride ourselves on a culture that supports team wellbeing and business excellence. We are mindful to create a work environment that supports colleagues' home and their professional lives – with supportive paternity and maternity packages and respectful working hours practices. We have a dynamic working policy that enables colleagues more flexibility about when and where they work, with collaboration days where we bring everyone to the office to allow joint working, thinking, and socialising.BenefitsGenerous annual leaveContributory pension schemeEnhanced parental leaveLife insuranceEmployee Assistance ProgrammeHybrid working policyHealth and wellbeing benefitsLearning and development platformsDiscretionary bonus schemeCommunity and volunteering initiativesCycle to work schemeWe are an equal opportunity employer and are committed to creating an inclusive workplace for all.Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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