Marketplace Executive | LOOKFANTASTIC

Overview

As Marketplace Executive, you will drive the commercial performance of LOOKFANTASTIC on TikTok Shop and Deliveroo. You’ll manage day-to-day marketplace activity, optimise product setups, and execute trading calendars to unlock growth. You’ll collaborate with brands and internal teams to align promotions and explore new opportunities, while monitoring performance and delivering actionable insights. This fast-paced role combines data analysis, partner management, and hands-on execution to shape online beauty retail. You’ll join a cross-functional team shaping THG Beauty’s digital marketplace strategy.

Pay / Benefits

• 25 days annual leave plus bank holidays
• Enhanced maternity and paternity pay
• Up to 10 days compassionate leave
• On-site gym and physio access
• Staff discount up to 50% on THG brands
• Volunteer leave (2 days)

Responsibilities

• Manage day-to-day TikTok Shop Seller Centre activity: products, promotions, pricing, stock and campaigns
• Execute TikTok Shop trading calendar and key commercial moments (e.g., Black Friday, seasonal campaigns)
• Grow and manage TikTok Shop creator ecosystem: outreach, sampling, affiliate activity, performance tracking
• Develop Deliveroo trading plan and execute campaigns, with right assortment, pricing and stock
• Analyse sales and customer performance to identify opportunities to grow the Deliveroo channel
• Collaborate with internal teams and Deliveroo/TikTok Shop account managers to maximise platform opportunities
• Monitor daily performance and respond to trading opportunities or issues
• Produce regular performance reports and translate data into actionable recommendations
• Build and maintain relationships with marketplace account managers and stay updated on platform developments
• Share marketplace insights with cross-functional teams and drive continuous improvement

Key requirements

• Experience in ecommerce, marketplaces, or digital trading
• Desirable knowledge of TikTok Shop and Deliveroo
• Strong analytical skills with ability to convert data into actions
• Excellent Excel/Google Sheets skills and comfort with large datasets
• Strong organisational and project management capabilities
• Proactive with ownership from planning to execution
• Effective communication and stakeholder management
• Ability to build relationships with external partners and internal teams
• Commercial mindset with interest in sales growth and changing digital retail landscape

• Analytical thinking
• Stakeholder management
• Proactive ownership
• Excel/Google Sheets
• Data interpretation and reporting
• Experience with ecommerce platforms (TikTok Shop, Deliveroo)

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