Consultant (Commerce)

London Source: WhatJobs

See advert for pay

Overview

As a Senior Consultant in our Business Services team, you will shape consultancy solutions for major clients by guiding cross-functional teams and delivering strategic e-commerce advice. You will mentor junior consultants, nurture client relationships, and drive outcomes through clear problem solving in a digital, evolving landscape. Your leadership and sector knowledge will help expand engagements and elevate delivery. This role offers a people-first culture, development opportunities, and hybrid working in London.

Pay / Benefits

hybrid work model
career development
inclusive culture
employee empowerment
global exposure
opportunity to work with leading brands

Responsibilities

Lead cross-functional engagements and serve as the primary contact for senior client stakeholders
Mentor, coach, and develop junior consultants to foster high performance
Provide strategic guidance in e-commerce and sector knowledge to craft solutions
Analyse client problems, articulate value propositions, and present roadmaps
Support delivery with insights to maintain focus on outcomes
Identify process improvements to boost efficiency and client satisfaction
Stay updated on industry trends and integrate learnings into methodologies

Key requirements

Extensive experience in management or consultancy within the e-commerce domain
In-depth sector knowledge in 1–2 areas (retail, FMCG/CPG, B2B, automotive)
Strong understanding of digital ecosystems and technologies (e-commerce platforms, CMS, PIM) and agile methodologies
Proven leadership and ability to motivate cross-functional teams
Exceptional relationship-building and senior stakeholder management
Advanced problem-solving, lateral thinking, and clear communication of complex ideas
Willingness to travel to client sites in the UK and possibly the EU