Commercial Performance Lead - Lending

Overview

In this role you drive profitable growth for NatWest Boxed's unsecured personal lending by shaping and executing cross-functional growth initiatives. You’ll partner with Pricing, Credit, Product and aggregator partners to optimize trade-offs between volume, risk, margin and conversion. You work on data-driven analyses to identify leverage points and build joint roadmaps with key stakeholders. This is a fast-paced, collaborative position that sits at the heart of commercial strategy and product evolution.

Responsibilities

• Identify growth opportunities with clients and aggregator partners and translate them into shared initiative roadmaps
• Balance volume, risk, margin and conversion with Pricing, Credit Risk and Product to optimise performance
• Dive deep into data to uncover growth levers and expand market share across brands
• Optimise channel strategy and economics to improve portfolio performance
• Articulate and quantify commercial rationale to feed requirements into the product roadmap

Key requirements

• Extensive experience in Commercial or Credit roles in the open market Unsecured Personal Lending
• Experience in embedded/white-labelled lending, embedded finance or SaaS fintech
• Strong analytical skills with data-driven insights using Excel modelling and/or Python, SQL
• Financial modelling skills with clear, structured communication of analyses
• Curiosity and ability to work in a fast-moving, evolving environment

• Strong analytical mindset
• Keen intellectual curiosity
• Collaborative and cross-functional communication
• Excel modelling
• Python
• SQL

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