As Duty Engineer at British Airways, you will coordinate aircraft production and lead maintenance teams to meet targets while upholding safety and quality. You’ll be the go-to point for operations, liaising with Planning and Satellite teams and driving data-driven improvements. You’ll help ensure on-time delivery of high-integrity maintenance work within a high-performance culture. This is an opportunity to influence daily operations at Heathrow and support premium customer experience.
Pay / Benefits
brilliant staff travel benefits including unlimited basic and premium standby tickets
up to 30 discounted Hotline airfares per year for self and family
opportunities for career development and progression
values-driven, inclusive culture
competitive salary with rewards beyond
opportunities to take on new challenges across the business
Responsibilities
Deliver operation to defined production targets while adhering to the maintenance plan and aircraft compliance
Provide effective leadership of maintenance colleagues and set clear expectations for the day
Allocate tasks per the maintenance plan and manage on-duty resources
Serve as first point of contact for operational colleagues; escalate to Satellite, Technical specialists, and Planning as needed
Support incident and accident management procedures
Champion high quality standards and coordinate continuous improvement to implement permanent solutions
Communicate aircraft work status and coordinate requirements between Planning and Production
Capture and analyse data to meet performance targets across operations
Engage with internal and external stakeholders and manage customer relationships
Support development of a high-performance team and culture aligned with company Hallmarks
Key requirements
Aircraft maintenance experience
A licence, or Engineering degree, or recognised aircraft apprenticeship with demonstrable maintenance experience
Desirable authorisation on relevant Aircraft Types
UK driving licence (desirable)
Airport restricted zone access (essential)
Airside driving licence (desirable)
Part 145 maintenance knowledge at supervisory level (desirable)
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