Vice President, Digital Workplace Engineer

Overview

As a Digital Workplace Engineer you will lead the design, delivery and ongoing evolution of MUFG’s Digital Workplace across cloud-first and laptop-first strategies. You will collaborate with Infrastructure, Security and Architecture to deliver secure, scalable, user-centric solutions for thousands of users across multiple EMEA locations. You will drive transformation programs, improve user experience and align workplace technologies with security and governance standards. This is a hands-on leadership role in a large enterprise that values innovation, collaboration and measurable impact.

Responsibilities

• Design, build and maintain enterprise Digital Workplace solutions aligned with cloud-first, laptop-first strategy
• Engineer and support Microsoft Intune for endpoint management
• Design and implement Windows Autopilot deployment solutions
• Manage endpoint configuration profiles, compliance policies and security baselines
• Support Microsoft Entra ID identity and device management services
• Administer Microsoft 365 services related to Digital Workplace
• Engineer secure endpoint configurations following Microsoft best practices
• Support Windows 11 Enterprise endpoint engineering
• Assist with Windows 365 and Azure Virtual Desktop environments
• Manage endpoint lifecycle including provisioning, configuration and retirement
• Maintain endpoint security posture via compliance monitoring/remediation
• Support application deployment using Microsoft Intune and modern app management
• Design and maintain Conditional Access policies
• Implement Zero Trust across endpoints and identity services
• Support MFA solutions
• Collaborate with Cyber Security teams to improve endpoint security
• Ensure compliance with security standards and governance
• Provide technical leadership across Digital Workplace transformation programmes
• Produce High Level Designs and Low Level Designs and implementation documentation
• Deliver technical workstreams and participate in planning, implementation and handover
• Support technology evaluations, proofs of concept and pilot deployments
• Contribute to Digital Workplace strategy and roadmap
• Provide 3rd line support and manage complex incidents
• Perform root cause analysis and implement permanent fixes
• Support ITIL-based Incident, Problem and Change Management
• Identify opportunities for automation and develop PowerShell scripts
• Drive continual service improvement and end-user experience enhancements
• Build relationships with stakeholders and vendors
• Mentor junior engineers and share knowledge
• Collaborate with Architecture, Security and Project Management teams
• Support governance and engineering standards

Key requirements

• Senior Digital Workplace/End User Computing or Endpoint Engineering experience in a large enterprise
• Extensive experience with Microsoft Intune and Microsoft 365 in enterprise environments
• Proven experience managing Windows 11 endpoints with Intune, Autopilot and Entra ID
• Experience designing Conditional Access policies and modern identity solutions
• Experience delivering Digital Workplace transformation programmes and cloud-first migrations
• Strong experience in endpoint security, device compliance and Zero Trust initiatives
• Experience producing HLDs/LLDs and operational documentation
• 3rd line technical support for complex endpoint/identity issues
• Root cause analysis, troubleshooting and problem management in enterprise settings
• Collaboration with Architecture, Cyber Security, Infrastructure and Project teams
• ITIL-based Incident, Problem and Change Management experience
• Mentoring junior engineers and acting as a SME
• Experience in regulated environments with focus on security, governance and compliance
• Excellent stakeholder management and communication skills

• Excellent communication and interpersonal skills
• Strong customer focus and delivery orientation
• Proactive, motivated and results-driven
• Microsoft Intune (endpoint management)
• Microsoft 365 administration and support
• Microsoft Entra ID (Azure AD)

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