Refrigeration & Air Conditioning Engineer

Refrigeration & Air Conditioning Engineer
Company Overview

Flowrite is the UK's leading National Air Conditioning & Refrigeration Company, specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors.

We are part of the Airedale Group, who offer the complete end-to-end solution in providing commercial kitchens across the food service industry.

If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK.

Job Overview

To provide efficient and effective on-site repairs and maintenance for clients' refrigeration and air conditioning systems, while consistently delivering a high level of customer service.

This role ensures that all work is performed safely, professionally, and in line with service level agreements (SLAs).

Details

• Competitive salary
• Normal working hours: 08:00–17:00
• Standby allowance of £125.00 per week on a rota basis
• Company van
• Uniform
• Overtime rate: x1.5 (x2 on Sundays and Bank Holidays)
• Paid door-to-door
• Phone and tablet
• Career development plan
• Electric vehicle – salary sacrifice scheme
• 23 days' annual leave + Bank Holidays, increasing to 26 days with service
• Private health insurance and healthcare cash plan
• Retail discounts on a wide range of products and services
• Life insurance cover worth 2x your annual basic salary
• Health and wellbeing support programme
• All PPE provided

Key Responsibilities

• Attend sites wearing company uniform and presenting company identification.
• Carry out cost-effective maintenance and repairs on a range of refrigeration and air conditioning systems.
• Provide technical advice and support to clients in a professional and clear manner.
• Complete detailed and accurate job reports following each visit or service.
• Provide liaison between the client and Flowrite Services Office when required.
• Work in accordance with agreed SLAs, meeting performance and response targets.
• Carry out dynamic risk assessments on-site to ensure personal safety and that of others.
• Report any site-related issues or incidents immediately to the Regional Supervisor or Operations Manager.
• Provide constructive feedback to the Operations Manager to help improve company processes, efficiency, and service delivery.

Experience Required

• F-GAS Category 1 or equivalent.
• Previous experience working on various types of refrigeration equipment, such as pack systems.
• Experience with VRV/VRF systems and chillers.
• Excellent problem-solving skills with a dynamic approach.
• Able to actively build and develop relationships with both colleagues and customers.
• Strong verbal and written communication skills.

About The Airedale Group

The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK.

This is a fantastic time to be joining the business, with opportunities for career progression.

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