Operations Manager - Planned Works

Overview

As Operations Manager, you will lead planned maintenance, capital investment, and asset improvement across a housing portfolio in a progressive local government setting. You will manage surveying and technical teams, oversee major contracts, and drive asset management strategies to deliver on time, within budget and to high quality standards. You will secure regulatory and health and safety compliance, manage budgets, and build strong relationships with residents and stakeholders. You will shape service improvements and innovative approaches to housing asset management, contributing to public service excellence.

Pay / Benefits

• 4-day working week after training
• 25 days annual leave plus bank holidays
• Annual leave increases with service to 30 days
• Excellent Local Government Pension Scheme
• Flexible and supportive working environment
• Opportunities to lead high-profile investment programmes

Responsibilities

• Lead the delivery of planned maintenance and capital investment programmes
• Manage surveying and technical teams to ensure service excellence
• Procure and manage major maintenance and improvement contracts
• Drive asset management strategies and long-term investment planning
• Ensure compliance with health and safety, Decent Homes and regulatory standards
• Manage budgets, forecast expenditure and deliver value for money
• Build relationships with residents, contractors and stakeholders
• Lead service improvements and develop innovative housing asset management approaches

Key requirements

• Experience in property, construction or housing
• Ideally RICS or CIOB membership or working towards
• Degree-level qualification or equivalent
• Significant experience in contract, project and programme management
• Experience leading multidisciplinary teams
• Strong knowledge of housing maintenance, asset management and building technology
• Excellent financial, stakeholder and performance management skills
• Experience in local government or public sector housing environment

• Stakeholder management
• Strategic thinking
• Cross-functional collaboration
• Contract management
• Project and programme management
• Budgeting and financial forecasting

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