Operations Manager - Planned Maintenance

Cambridgeshire

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We are seeking an Operations Manager - Planned Maintenance to work with a Local Authority in Cambridgeshire. This role sits within the Housing Assets team and is responsible for leading the delivery of planned maintenance, capital investment, retrofit, adaptations, and asset management programmes across the Council's housing stock.

Reports to: Services Manager - Housing Assets

Location: Cambridgeshire (Hybrid)

Start: ASAP

Duration: 6 Months+

Rate: Negotiable

Key Responsibilities:

Lead and manage the Council's Planned Maintenance service, ensuring works are programmed, delivered, and monitored effectively
Oversee planned maintenance contracts, capital investment programmes, retrofit projects, aids and adaptations, and specialist property-related projects
Manage and develop a multi-disciplinary team including Surveyors, Adaptations Surveyor, Lands Officer, and Retrofit Officers
Lead on procurement, tendering, and contract management in accordance with financial regulations and standing orders
Manage budgets, forecasting, financial appraisals, and programme performance reporting
Ensure Decent Homes compliance and support the long-term sustainability of the housing stock
Oversee stock condition data, asset management planning, and the delivery of the Council's 5-Year Maintenance Programme
Lead on leaseholder works, Section 20 consultations, service charges, and Party Wall matters
Ensure all health and safety requirements are met throughout the contract lifecycle
Manage contractor performance and drive value for money across all maintenance and investment programmes
Contribute to Housing Strategy, Housing Business Plan objectives, and wider service improvement initiatives
Provide technical advice on structural issues, asset investment, and tenant alterations
Ensure effective resident engagement, stakeholder consultation, and partnership working

Requirements:

Proven experience delivering planned maintenance, capital works, or housing asset management programmes
Strong contract management, procurement, and project management experience
Experience leading multi-disciplinary technical teams
Knowledge of housing asset management, stock condition data, and strategic maintenance planning
Experience working within a Local Authority, Housing Association, or wider public sector environment
Strong financial management, budgeting, and forecasting experience
Good understanding of building technology, housing maintenance, and compliance requirements
Membership of RICS or CIOB (or working towards) is desirable
Full UK Driving Licence and access to a vehicle for business use

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