Customer AI Engineer

Overview

In this role, you will deliver ML and Generative AI solutions across industries, translating business needs into actionable data science initiatives. You’ll operate at the intersection of data, technology and business strategy, deploying scalable AI models and shaping client engagements. You’ll collaborate with global teams to implement real-world outcomes and contribute to sales with data-driven insights. This position sits within Accenture’s Data & AI practice, offering training and career progression in a fast-evolving field.

Pay / Benefits

• world-class training programmes
• structured career development
• global, collaborative teams
• access to cutting-edge technologies
• opportunities to work with famous brands
• salary and performance-driven recognition

Responsibilities

• Solve business challenges with advanced ML techniques including deep learning and quantitative analyses
• Design and run experiments with generative AI models across text, images, audio, and video
• Consult on and implement content-generation algorithms
• Define strategies to embed, scale, and optimize ML models in production
• Stay up-to-date with emerging AI/ML research and techniques
• Understand business requirements and support use-case development
• Run discovery analytics to identify opportunities for innovation
• Collaborate with engineers to deploy ML algorithms delivering measurable value
• Contribute to sales activities by providing data science insights and shaping solutions
• Communicate complex technical concepts clearly to senior client leadership and non-technical teams
• Build reusable assets and best practices; mentor team members and share expertise

Key requirements

• strong communication with senior stakeholders
• cross-functional collaboration
• mentorship and capability building
• Machine Learning (ML) development
• Generative AI
• Deep learning

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