In this Branch Sales Supervisor role, you’ll lead a busy branch to meet sales and service targets while upholding a Safety First culture. You’ll coach a frontline team, build strong customer relationships, and identify client needs to drive value. You’ll work closely with cross-functional teams to sustain growth and continuous improvements. This role offers a chance to shape customer experiences and contribute to a leading UK builders’ merchant with opportunities for career progression.
Pay / Benefits
Competitive annual salary
Performance-based bonus
Save-as-you-earn & Buy-as-you-earn schemes
Generous contributory pension
Exclusive colleague discounts across Group businesses
Wellbeing support
Responsibilities
Manage a busy, fast-paced branch operation
Support and develop the team to achieve sales and service targets
Drive continuous improvements across the operation
Maintain Safety First culture and enforce protocols
Lead by example with exceptional customer service and relationship-building
Know customers by name and anticipate their needs
Negotiate best deals by understanding price points and margins
Key requirements
Commercially astute with solid grasp of price points and margins
Ability to guide the team in negotiations
Tech-savvy and comfortable using computers/technology
Experience in first-line management and role modeling strong behaviours
Positive energy and ability to foster a supportive team environment
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