Associate Account Manager (Hotels, UK Markets)

Overview

As Associate Account Manager, you grow and optimize a competitive hotel portfolio to meet global traveler demand. You’ll partner with lodging providers, applying data-driven insights to improve content, rates, and availability, and to secure inventory during peak periods. You’ll collaborate across Expedia’s marketing, merchandising, and tech tools to drive conversions and maximize partner value. This role offers impact through shaping merchandising strategies and strengthening partner relationships at scale.

Responsibilities

• Manage and optimize partner hotels' content, rates and availability to maximize customer conversion
• Develop and sustain strong partner relationships through data insights and consulting on revenue management and marketing opportunities
• Secure additional inventory during high demand and compression periods
• Negotiate and implement seasonal and dynamic promotions within management guidelines
• Promote and drive engagement with Expedia's market insights, revenue management tools, marketing opportunities, and specialized brands
• Leverage Expedient dashboard and local market knowledge to prioritize activities
• Utilize self-service tools (Expedia Partner Central), connectivity solutions (Expedia Quick Connect) and support teams as needed
• Achieve KPIs and strategic objectives set by leadership
• Execute other duties as assigned

Key requirements

• Strong willingness to learn and grow in Account Management
• High impact personality with commercial mindset and relationship skills
• Result-driven, metrics-focused with strong organizational abilities
• Excellent multi-tasking, prioritization, and follow-up skills
• Proven ability to work independently and as a team player
• Effective communication across levels and channels
• English proficiency; additional languages a plus
• Travel for market visits; valid driver’s license

• relationship builder
• communication and negotiation
• problem solving
• data insights and market analysis
• revenue management concepts
• marketing and merchandising knowledge

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