As Head of Service you will lead the strategic direction of the service function across multiple sites, shaping a scalable operation to support rapid growth. You will drive operational performance, profitability, and the integration of acquired businesses, while developing key customer partnerships. This role sits at the core of a growing engineering-focused company and offers a chance to influence revenue streams and service excellence. You will collaborate with the COO and cross-functional teams to deliver sustainable, long-term impact. This is an opportunity to shape a high-impact division during a pivotal growth phase.
Pay / Benefits
Specialist Training
Technical Progression
Company Benefits
Responsibilities
Lead and develop the Service function across multiple sites
Drive operational and commercial performance
Grow recurring revenue and strengthen customer partnerships
Conduct occasional UK customer visits
Own the integration and post-merger alignment of acquired businesses
Report to the COO on service performance and strategic direction
Key requirements
Service, Operations or Aftermarket leadership experience
Background in engineering, industrial or manufacturing sectors
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