Test Manager

Overview

As a Test Portfolio Manager within the Test & Validation Management Team, you’ll safeguard customer IT environments by overseeing end-to-end testing across releases. You’ll manage the test portfolio, govern artefacts, and provide cost models and escalation support. The role combines strategy, technical leadership, and cross-functional collaboration to improve testing maturity and facilitate secure, reliable software delivery. A key hook is shaping testing for Windows 10 Evergreen and broader test delivery improvements in a large services context.

Pay / Benefits

• Disability Confident Committed employer
• guaranteed interview scheme
• inclusive culture
• opportunity to work on security-focused testing environments

Responsibilities

• Manage the overall Test Portfolio within the TVM function
• Validate project requests, provide resource/cost estimates
• Ensure portfolio adherence to SLAs/KPIs and process norms
• Track BAU/TRS costs for profitability
• Review and approve test management artefacts across portfolio
• Escalation point for projects/programmes under management
• Participate in monthly Test Governance meetings
• Provide cost models for Managed Service bids (Pre-Sales)
• Support sales with technical implementation knowledge
• Create/maintain process, procedure, control documentation
• Act as technical escalation point for BAU testing activities
• Provide guidance to BAU testing teams across test delivery
• Collaborate with stakeholders to implement solutions
• Share thought leadership on Windows 10 Evergreen testing

Key requirements

• Knowledge of good test artefact creation (strategies, planning, reporting)
• Strong team planning and communication skills
• Ability to present ideas to technical teams, customers and management
• Experience with Test Management tools (HP QLM, Jira, SpiraTeam)
• Experience with delivery tools (Workspace One, SCCM, Azure) and policy tools (Active Directory, GPO, Workspace One UEM)
• ISTQB or equivalent testing qualifications

• Clear communication
• stakeholder engagement
• problem solving
• Test artefact creation
• Test management tools: HP QLM, Jira, SpiraTeam
• Delivery and policy tools: Workspace One, SCCM, Azure, Active Directory, Group Policy, Workspace One policy UEM

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