Document Controller

London (Southall) Source: WhatJobs

See advert for pay

Overview

In this role you will safeguard project information across the Green Quarter development by running high-standard document control and EDMS practices. You will work with site teams, external consultants, and stakeholders to track drawings, manage revisions, and produce regular progress reports. Your focus on accuracy and process discipline supports timely handovers and compliant project delivery in a collaborative, design-led company. This position offers an opportunity to shape how information flows across a major regeneration project and to train colleagues in best practices.

Pay / Benefits

25 days annual leave
Private Medical Insurance
Online discount platform
Berkeley Foundation volunteer day
Private pension plan
Group life assurance

Responsibilities

Manage and track design information within the project EDMS
Review and update roles, permissions, and security access for internal and external users
Coordinate and distribute technical drawings, track document status, and follow up on outstanding tasks
Escalate unresolved document issues to senior managers
Ensure quality control of published documentation, checking revisions, references, and titles
Address EDMS queries from stakeholders and provide regular status reports on document progress, delays, and RFIs
Act as the Viewpoint subject expert, training colleagues and enforcing clear protocols
Manage Viewpoint information requests and maintain key trackers (DCNs, consultant appointments, insurance, and handovers)
Oversee document control processes, including uploading, distributing, and maintaining accurate records
Support site teams and stakeholders with EDMS onboarding and registration
Generate Field View reports, provide QA sheets, and support Field View administration
Produce reports on query and RFI response times using EDMS tools and Excel
Work collaboratively with external consultants to ensure compliance with standards
Manage O&M documentation, liaising with clients and O&M providers for handover coordination
Oversee stakeholder folders on EDMS for clients, legal teams, and housing associations
Track and coordinate NCRs with trade contractors to ensure resolution
Assist with SharePoint management for internal stakeholders

Key requirements

Experience within Document Control, EDMS or similar project information environment is desirable
Experience supporting digital document and information workflows across multiple projects
Strong administrative and organisational experience with good record-keeping skills
Experience supporting project teams and providing system guidance or training is desirable
Experience with FieldView and Viewpoint for Projects would be advantageous
Good attention to detail and a methodical approach to document and information management
Effective problem-solving skills with the ability to identify and follow up issues
Clear written and verbal communication skills