As an MOC Engineer, you will provide real-time technical leadership to safeguard aircraft availability across the global fleet. You’ll support flight crews and engineers round-the-clock, guiding defect management and AOG recovery to minimise disruption. You work closely with operations, base maintenance, and OEMs to maintain readiness and resolve complex technical issues. This role combines hands-on support with strategic oversight in a fast-paced environment, offering opportunities to shape maintenance planning and cross-functional collaboration.
Pay / Benefits
attractive remuneration
discretionary bonus schemes
travel benefits
health & well-being support
flexible working
learning hub and career development
Responsibilities
Provide real-time technical support and troubleshooting guidance to global flight crews and engineers
Lead defect management calls with line stations and third-party providers
Proactively manage Deferred Defects and maintenance activity to protect aircraft availability
Coordinate worldwide Line Maintenance activities and act as central point of control
Take ownership of AOG situations and drive recovery plans across stakeholders
Interface between Line Maintenance, Part M, and support departments on airworthiness matters
Liaise with OEMs on complex technical issues
Analyse component trends and optimize troubleshooting strategies
Provide hands-on operational support when required
Deputise for the MOC Duty Manager when needed
Key requirements
Valid CAA / EASA B1 or B2 Licence
Completed a recognised Aircraft Engineering apprenticeship or equivalent
Strong experience in AOG recovery and operational decision-making
Confident in fast-paced, high-pressure environments
Solid working knowledge of AMOS and maintenance planning systems
Problem-solver with logical, quick decision-making
Strong communicator capable of translating technical issues across teams
Ability to balance operational priorities with commercial impact
Organised, adaptable, and able to manage multiple priorities
Willing to travel at short notice to support operations
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