In this role you will own and operate a mission-critical stack within Oracle Cloud Infrastructure, focusing on secure, scalable virtual networking and performance. You will work with cross-functional teams in a 24/7 on-call environment to triage incidents, drive improvements, and document standard procedures. The role emphasizes security, resilience, and efficient operations, with close collaboration with global development teams. A clear hook is the opportunity to shape distributed systems and telemetry-driven improvements in a leading AI-enabled cloud platform.
Pay / Benefits
competitive benefits
flexible medical
life insurance
retirement options
volunteer programs
accessibility support
Responsibilities
Share full-stack ownership of services and provide operational support in an on-call rotation
Understand end-to-end service configuration, dependencies, and behavior; deliver secure, scalable performance
Define and implement improvements in service architecture with global development teams
Articulate technical characteristics to guide product delivery within Oracle Cloud
Assess scale, capacity, security, and performance requirements of the stack
Apply automation and orchestration principles in daily work
Escalate complex issues and develop SOPs for unknown problems
Explain impact of architectural decisions on distributed systems and dig into telemetry and dependencies
Maintain high-quality incident/problem/change documentation using Jira and Confluence
Operate in non-routine, highly complex environments within OCI Virtual Networking
Demonstrate curiosity and deep technical understanding of services and technologies
Collaborate to ensure documentation and knowledge sharing across teams
Key requirements
Strong understanding of virtual networks, security, and automation
TCP/IP stack and routing concepts in Linux; IPSEC, VPNs, and BGP
Containerisation and orchestration experience
Solid understanding of VCNs in public cloud environments
CI/CD and release automation experience
Scripting in Python or Shell
Infrastructure automation tools like Terraform and Chef
Leadership experience for changes and upgrades based on technical analysis
Ability to support network segmentation
Telemetry data manipulation using Grafana and MQL
Experience with OCI or other major public clouds
Experience with Jira and Confluence for incident tracking and knowledge management
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