As Senior Controls Engineer – Services you will lead controls activities for Battery Energy Storage System projects during operations, focusing on performance, software/firmware lifecycle, grid code compliance, and RCA. You’ll collaborate with field techs and cross-functional teams to maintain system reliability and customer satisfaction, driving improvements through data-driven analysis. You will guide LTSA-related controls compliance and coordinate deployment of upgrades with structured testing and rollback strategies. This role offers impact across global sites, shaping how Fluence delivers dependable energy storage solutions.
Responsibilities
Lead the Services team to deliver BESS control system requirements aligned with specs and customer expectations
Serve as primary controls SME for customers, subcontractors, and internal stakeholders
Ensure LTSA execution with grid code testing across Europe, Middle East & Africa
Collaborate with Field Service Engineers and cross-functional teams to resolve complex controls, software, and system performance issues
Plan and execute software/firmware upgrades with risk-mitigated deployment, testing, and rollback
Conduct root cause analyses of system events and implement corrective actions
Drive product and performance improvements via digital monitoring and data analysis
Manage and prioritize control-related improvement tickets and coordinate with Software, RMDC, Nispera, and others for timely resolution
Enforce change management for control system changes with full traceability
Maintain documentation of software releases, updates, and configurations during service
Identify opportunities to improve processes and service delivery methods
Maintain up-to-date knowledge of Fluence products and controls architectures at site and enterprise levels
Build strong relationships with customers, partners, and internal stakeholders to support project execution
Travel up to 10% within Europe as required
Key requirements
Bachelor’s or Master’s degree in a relevant field
Minimum 3 years of experience in controls/software/automation in power utility, renewable energy, or energy storage sectors
Experience with power generation, energy storage, or HV electrical systems
Strong understanding of transmission/distribution, EMS, grid codes, and grid services
Experience developing, testing, validating control algorithms for grid-connected systems
Proven ability to resolve complex technical issues and implement corrective actions
Analytical and structured problem-solving
Prioritization and risk management
Excellent communication and stakeholder management
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