In this role, you act as the technical heartbeat for Mimecast’s MSP partner ecosystem, driving enablement and pre-sales excellence. You empower MSP partners to realize the full value of Mimecast solutions and support their growth and deal success. As a trusted technical advisor, you bridge product capabilities with partner needs and collaborate across product, engineering and support teams. You will shape enablement resources and content to scale partner adoption, delivering meaningful impact in a high-growth cyber resilience environment.
Pay / Benefits
hybrid flexibility
career progression programs
learning and development opportunities
competitive compensation
performance bonuses
recognition for excellence
Responsibilities
Deliver technical training, workshops and enablement sessions to strengthen partners' capabilities
Support partners in creating self-serve demos and impactful product demonstrations
Provide technical guidance throughout the sales cycle, including solution design, POC delivery and technical discovery
Build relationships with technical stakeholders across MSP partners and advocate for partner success
Align technical strategies with broader business objectives and growth plans
Bridge MSP partners with internal product, engineering and support teams to ensure understanding of partner needs
Improve enablement resources, technical content and partner tools to drive adoption and long-term success
Key requirements
3-5 years in technical sales engineering, preferably in MSP or cybersecurity environments
Proven track record in technical enablement at scale
Deep expertise in pre-sales technical support, including POC delivery and solution design
Strong content development skills for translating complex concepts into actionable materials
Natural technical advocate who translates product capabilities into business value
Hands-on proficiency with demo platforms, enablement tools and CRM systems
Experience collaborating with MSPs or channel partners in a technical capacity
Exceptional communication and stakeholder management skills
strong communication
stakeholder management
ability to translate technical concepts into business value
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