In this role you will deliver 3rd line network support within a skilled Infrastructure team and drive network projects for a global footprint. You will work on proactive monitoring, troubleshooting and improving core network performance, collaborating with project teams to deploy site moves and enhancements. The position involves on-call duties and travel, with a focus on security policy adherence and service reliability. A dynamic, globally impactful engineering opportunity with exposure to multiple vendors and SD-WAN strategies.
Responsibilities
Proactively monitor IT systems and implement preventative measures to minimise downtime
Troubleshoot and resolve complex network issues
Test performance of business applications, network and servers; provide statistics and improvement plans
Collaborate with Project Management to deliver site deployments/moves
Ensure adherence to IT security policies and assist in enforcement
Participate in on-call rota and weekend network maintenance
Handle additional/ad hoc duties to meet business needs
Key requirements
CCNA level certification
Minimum 3 years in an IT support role
Understanding of routing, switching, firewalls, SD-WAN; knowledge of BGP and OSPF
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