In this role you partner with Account Executives to support EMEA customers, shaping technical solutions and validating requirements against Contentful’s platform. You will create demos, evaluate integrations, and communicate feedback across product, marketing and sales to accelerate adoption. You may travel up to 50% and collaborate with global teams to help customers realize business value from modern CMS and digital experience delivery. This is a hands-on, fast-paced role that blends technical depth with stakeholder-facing storytelling.
Responsibilities
Support Account Executives and assist prospects in understanding capabilities and comparisons to legacy tech
Capture prospects' requirements and validate them against the platform, identifying risks
Create product demonstrations and support technical evaluations to show how the platform solves business problems
Communicate customer needs and product feedback to product, marketing, and sales
Collaborate with Solution Architects and Customer Success Managers to ensure successful onboarding and launch
Key requirements
3–5 years as Sales/Solution Engineer/Architect or 5–10 years as a developer in digital experience delivery with marketing tech focus
Fluency in English; additional European languages preferred
Strong presentation skills for diverse marketing and technical personas
Experience with modern web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD)
Emotional intelligence
Clear, empathetic communication across multiple stakeholders
Curiosity about how technology drives business value
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