Maintenance Assistant

Job Purpose

At Lucy Properties we pride ourselves on maintaining high standards across our 360 rental properties in the Oxford area. We are seeking a proactive and experienced Maintenance Assistant to join our professional and friendly maintenance team based in Jericho. This role offers the opportunity to work across a wide variety of tasks in a well‑organised and respectful workplace, where quality, safety and teamwork are key.

Business Overview

At Lucy Real Estate, comprised of Lucy Properties and Lucy Developments, our mission is to provide high‑quality homes and outstanding support to our tenants and buyers alike.

Lucy Properties is a trusted letting and management business that owns, lets and manages a portfolio of 360 residential properties, home to over 850 tenants in Oxford. Our dedicated in‑house property and maintenance team ensures responsive, professional service, with tenant satisfaction as our top priority.

Lucy Developments specialise in the creation of high‑end, sustainable homes for sale. Focused on prime locations within a 90‑minute commute from Oxford, we are committed to thoughtful design, environmental responsibility, and long‑term value.

Job Context

As a Maintenance Assistant, you will play a key role in ensuring our properties are safe, well maintained and presented to a high standard. You will carry out general maintenance duties including carpentry, decorating, plumbing, general cleaning and landscaping, working both independently and as part of the wider maintenance team. You will conduct regular inspections to quickly identify and address maintenance needs, assist with event setups as required and ensure ongoing compliance with health and safety regulations.

Job Dimensions

• This is a full‑time client facing role working 37 hours per week Monday to Friday.
• The successful candidate will be expected to take part in the on‑call emergency rota.
• The role will report directly to the Maintenance Manager.

Key Accountabilities

• Carry out scheduled and ad‑hoc property repairs and maintenance to a high standard.
• Conduct preventative maintenance and identify areas requiring upgrades or replacements.
• Provide clear advice and support to tenants on maintenance matters.
• Undertake a variety of repair and maintenance tasks including: carpentry, general building work, basic plumbing, painting and decorating, brickwork and plastering, roofing and guttering.
• Furniture removal and waste disposal (using company van).
• Conduct regular property inspections to identify potential issues.
• Ensure compliance with all health and safety regulations.
• Participate in the emergency on‑call rota as required.
• Undertake any other duties as required to support continuous service improvement.

Qualifications

• Experience in property maintenance or a related trade.
• Working knowledge of carpentry, plumbing, painting and general repairs.
• Ability to troubleshoot and resolve minor electrical, plumbing and structural issues.
• Competency in using hand tools and maintenance equipment.
• Strong communication skills and a customer focused approach.
• Full UK driving licence (clean).

Behavioural Competencies

• Positive and confident approach to tasks.
• Reliable, self‑motivated, and well organised.
• Excellent time management and problem‑solving skills.
• Able to work independently and collaboratively as part of a team.
• Professional appearance and conduct.
• Demonstrates strong attention to detail.
• Takes pride in delivering high‑quality work.

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