Customer Service Administrator

Customer Service Administrator – Paddock Wood

Hours: Monday to Friday, 7:00 am – 4:00 pm

Industry: Heavy Industry

Overview

Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Customer Service Administrator to join their friendly team based in Paddock Wood.

Responsibilities

• Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
• Answering incoming calls and responding to customer enquiries promptly and professionally
• Processing orders, taking payments, and maintaining accurate records and documentation
• Recording all visitors and customers coming in and out of the site
• Supporting various departments with general administrative duties
• Liaising with people from all walks of life – from customers to drivers to production teams
• Keeping things running smoothly in a fast-paced, hands-on environment

What We’re Looking For

• Previous experience in an administrative or customer service role
• A confident communicator who’s comfortable dealing with a wide range of people
• Strong organisational skills and attention to detail
• Someone flexible, proactive, and ready to turn their hand to anything

This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised.

If this sounds like you, apply today – we’d love to hear from you!

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