Sales Administrator

Your responsibilities as a Sales Administrator will include:

• Processing incoming customer sales orders accurately and delivering them into the business in the required format.
• Acknowledging new customer orders promptly and maintaining live database records and tracking spreadsheets.
• Creating virtual folders and cataloguing all essential sales enquiry details, drawings, costing sheets, and communications.
• Answering incoming sales telephone calls, qualifying enquiries, and routing them to Business Development Managers or managing them internally.
• Collaborating closely with regional Business Development Managers and colleagues across internal departments to fulfil customer requirements.
• Producing basic and copy quotations for existing and prospective clients, with full training provided.
• Proactively identifying potential business opportunities and gathering sector and competitor research.
• Providing administrative support and holiday or absence cover across the sales office team during peak periods.
• Proven experience within sales administration, commercial support, or customer service.
• Prior experience working within a technical, engineering, or manufacturing environment is highly desirable.
• Confident communication skills with the ability to engage professionally with both internal teams and external customers.
• Strong organisational skills and an eye for detail when recording data and updating live systems.
• Proficiency in Microsoft Office applications including Excel, Word, and PowerPoint.
• Familiarity with business software and ERP systems such as Sage, SAP, or Oracle is advantageous.
• A proactive mindset with the initiative to problem solve and work effectively to deadlines.
• Future Prospects Group are delighted to be working with our client to recruit a dedicated Sales Administrator on a full-time, permanent basis.

This is a fantastic opportunity to join a supportive and collaborative sales office team, acting as a crucial brand ambassador while delivering high-quality commercial support, order processing, and customer service.

The benefits included with this role are:

• Competitive salary package.
• Comprehensive training on quotations and internal commercial systems.
• Commitment to ongoing personal development and structured career planning.
• Supportive and collaborative office team environment.

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