24/7 Careline Operator – Emergency Response Centre

Birmingham Source: WhatJobs
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Birmingham City Council is recruiting a Calm, responsive Careline Services Operator to join its 24-hour emergency response team in the Operations Centre, handling calls, radios and computerised systems to assess urgency and trigger the correct response.

You will communicate sensitively with callers, maintain records, follow emergency procedures and contribute to ongoing service development while working a 24-hour rotating shift.

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