Administration Officer

ADMINISTRATION OFFICER (AO x 1)
Location: Nottingham (Nottingham Magistrates Court, Justice Centre, Carrington Street, Nottinghamshire NG2 1EE)

If you're organised, calm under pressure, and keen to play a meaningful role in supporting justice, this is a brilliant opportunity to join our client in Nottingham-fully office based, Monday to Friday, 9-5.

What you'll be doing:

• Welcome court users-judiciary, juries, solicitors, barristers, police and members of the public-with professional, reassuring reception
• Call people into court in priority order, liaising with Court Clerks, Legal Advisers and the Witness Service as needed
• Keep parties updated on changes (e.g., courtrooms/hearing times), and support smooth movement in and out of the building
• Support hearings end-to-end: preparing rooms, arranging and supporting hearings, clearing at the end of the day
• Handle accurate administration: filing, printing, data entry, typing, and managing incoming and outgoing post
• Prepare and produce court documents, bundles and standard letters; create and update records on internal systems
• Provide customer-focused support to court users, including face-to-face and telephone (incoming/outgoing) queries and responses in different formats
• Manage case file handling with secure information management and compliance with retention/data-loss protocols
• Support jury service tasks and attendance tracking; process related expenses and court fees

What you'll bring:

• Strong administrative capability with excellent attention to detail and data accuracy
• Confident customer service skills, with the ability to provide clear, consistent information-especially when needs are complex
• A professional, responsible approach to security, confidentiality and process compliance
• Ability to remain organised and responsive, including while supporting hearings onsite and via video link
• Team-minded attitude-supporting colleagues and judiciary both in and out of court/hearing times

Additional information:

• Enhanced DBS required (processed by Brook Street)
• Pay: £12.86 per hour for the initial 12 weeks, then £13.25

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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