Dispatch Clerk

WHAT YOU DO

• Verify and process all dispatch documentation, register outgoing vehicles in SAP, organise external warehouse transfers, and conduct final load checks.
• Efficiently and safely load lorries using a Power Pallet Truck while strictly meeting weight distribution and load security standards.
• Continuously monitor shipping lanes connected to the high-bay warehouse to ensure correct products are staged for scheduled routes.
• Maintain a strong safety-first culture by inspecting PPT equipment before use, following WMS safety protocols, and keeping the loading bay clear of hazards.
• Serve as the primary point of contact for HGV drivers and hauliers to provide clear parking instructions, loading schedules, and professional service.
• Guide new starters and agency staff through site inductions, warehouse layouts, and operational workflows to ensure seamless onboarding.

WHO YOU ARE

• Minimum 2 years of experience in an outbound goods or dispatch environment.
• NVQ Level 2 or 3 in Warehousing & Storage or an equivalent vocational qualification in stock control and warehouse safety.
• Hands-on experience using Warehouse Management Systems (WMS) and handheld scanners.
• Comprehensive SAP proficiency alongside practical knowledge of Microsoft Office Suite or Google Workspace.
• Valid accredited Power Pallet Truck (PPT) licence (RTITB/ITSSAR) and IOSH Working Safely certification are highly desirable.
• Strong analytical mindset with exceptional attention to detail and proactive problem-solving abilities.
• Excellent time management, strong interpersonal skills, and a professional, customer-focused approach under pressure.

OUR OFFER

• 33 days annual leave per year inclusive of Bank Holidays (pro rata)
• Healthcare Cash Plan after qualifying period
• Life Assurance Cover of 3 times basic salary
• Contributory Pension Scheme
• Employee Assistance Programs with access to savings & discounts
• 24/7 helpline and much more
• Contract type : 2nd November 2026 - permanent
• Working time : 39 hours per week // 8 - hours shifts // Mo - Sat // mornings & afternoons
• Basic hourly rate : £13.79
• Hourly rate with 20% shift premium : £16.44

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