To provide administrative support to the Sales and Account Management teams, ensuring quotations, contracts, customer records and commercial activities are managed efficiently and accurately. The role will support the delivery of excellent customer service whilst maintaining effective communication with customers, suppliers and internal teams.
Responsibilities:
Sales Support
Prepare and send customer quotations and proposals.
Create and maintain accurate records within CRM systems.
Assist the sales team with pricing requests and supplier quotations.
Support Account Managers with customer reviews and contract renewals.
Monitor sales opportunities and ensure actions are completed within agreed timescales.
Customer Service
Act as a point of contact for customer queries.
Build positive relationships with customers and suppliers.
Maintain a professional and customer-focused approach at all times.
Assist with scheduling customer meetings and account reviews.
Respond to customer emails and ensure enquiries are managed effectively.
Administration
Maintain accurate customer records and contracts.
Support the preparation of sales presentations and proposals.
Assist with contract documentation where required.
Ensure compliance with company processes and policies.
Provide general administrative support to the wider Commercial team.
Benefits:
22 Days Holiday (Rising to 25 days after 5 years’ service)
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Health Care Benefit
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Charity Events
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
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