NTT DATA UK & Ireland is seeking an experienced Workplace Service Support Engineer to provide L1/L1.5 IT support across remote and on-site channels. You will resolve incidents, guide users, and maintain ownership of the employee support experience across Birmingham, London and HS2 locations.
The role requires strong Windows/M365 knowledge, identity management skills, and excellent customer service. A flexible hybrid work arrangement and active participation in continuous improvement of the
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Birmingham
The Workplace Service Support Engineer is an experienced, multi-skilled support engineer providing L1/L1.5.
London
L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents to the correct resolver group…
London
L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents to the correct resolver group…
London
L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents to the correct resolver group…
Manchester
Our M365 /ERP projects cover the gamut of typical implementation but we also support bespoke projects and specialty staffing needs covering: data…
London
Our M365 /ERP projects cover the gamut of typical implementation but we also support bespoke projects and specialty staffing needs covering: data…
Explore: IT Support Technician jobs in Birmingham IT Support Technician jobs in the UK Engineering recruitment Specialist jobs in Birmingham
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.