Technical Sales Engineer

Hours: Monday-Thursday, 7:30am-4:00pm; Friday, 7:30am-1:00pm

We are recruiting for a technically minded and commercially driven Technical Sales Engineer to join an established engineering business based in Stourport-on-Severn.

This is a varied role combining technical sales, customer relationship management and business development. You will work with new and existing customers to understand their requirements, provide technical advice and develop competitive solutions to meet their needs.

Working closely with engineering and production teams, you will help turn customer enquiries into profitable orders, ensuring requirements are clearly communicated from initial enquiry through to order completion.

Key Responsibilities

• Manage incoming enquiries and convert sales opportunities into profitable orders.
• Build and maintain strong relationships with new and existing customers.
• Prepare accurate quotations, proposals and tender submissions.
• Interpret customer requirements and develop suitable technical solutions.
• Create and amend technical drawings and layouts using CAD software.
• Work closely with engineering and production teams to ensure customer requirements are understood and delivered accurately.
• Follow up quotations promptly to maximise sales opportunities.
• Provide technical support and product guidance, covering mechanical and electrical applications where required.
• Ensure orders are processed efficiently, with accurate information passed to the relevant departments.
• Keep customers informed of order progress and resolve any issues promptly.
• Maintain accurate records of enquiries, quotations, orders and customer activity using CRM software.
• Identify and pursue new business opportunities.
• Undertake occasional customer and site visits as required.

Skills and Experience

The successful candidate will ideally have:

• Proven experience in a sales or technical sales role.
• Experience within an engineering or manufacturing environment.
• Proficiency in CAD software, with the ability to create and amend technical drawings.
• Strong technical aptitude and the ability to interpret customer requirements.
• Excellent communication, presentation and relationship-building skills.
• Commercial awareness and a proactive approach to business development.
• Good organisational skills, with the ability to manage multiple enquiries and priorities.
• Competence in Microsoft Office, including Outlook, Word and Excel.
• Strong time-management skills and attention to detail.
• A positive, enthusiastic attitude and the ability to work effectively with colleagues across different departments.

Working Hours

• Monday to Thursday: 7:30am-4:00pm, with a 30-minute lunch break.
• Friday: 7:30am-1:00pm.
• Occasional travel to customer sites may be required.

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