Associate Sales Engineer

Associate Sales Engineer

As an Associate Sales Engineer at Rapid7, you'll serve as the foundational technical resource, partnering with our Sales and Business Development teams to engage new and existing customers. You will focus on supporting initial sales opportunities, building product knowledge, and developing the critical communication skills necessary to articulate the value of Rapid7's security solutions.

About the Team

Our Sales Engineering team partners closely with Account Executives in a pre-sales role to develop and position solutions involving Rapid7's security platform. The team directly impacts the business by accelerating the sales cycle and ensuring customers understand how our solutions meet their security and technical needs.

About the Role

As an Associate Sales Engineer, your primary responsibility will be to build foundational expertise in Rapid7's platform and value proposition while supporting early-stage sales activities and technical enablement.

Specifically, your focus will be to:

• Work directly with prospects and customers to demonstrate and communicate the value of Rapid7's platform throughout the sales cycle, from demo, proof of concept, design and implementation.
• Support sales opportunities during the early stages to ensure initial technical questions are addressed promptly and accurately.
• Conduct high-level demonstrations of our Platform to prospects, focusing on core functionality and primary customer use cases.
• Contribute to the RFI/RFP process by supporting the compilation of standard product answers and technical documentation.
• Develop technical content, including product demonstration videos and foundational solution briefs.
• Provide technical support and foundational product knowledge to the Sales Development Representative (SDR) teams.
• Assist the Inbound Chat Agent on the Rapid7 website by addressing technical queries and guiding visitors to appropriate resources.

The skills and qualities you’ll bring

• Articulate technical concepts to convey product value and key objectives across both technical and non-technical audiences.
• Strong sense of accountability for driving outcomes and meeting commitments that deliver value.
• Build partnerships across teams, collaborating with sales, SDRs and Sales Engineering peers to align on customer goals.
• A passion for learning new skills and technologies, actively seeking feedback and continuously expanding technical knowledge to adapt to evolving customer needs
• A technical background or relevant educational foundation, with a preference in Cybersecurity, Computer Science, Information Technology, or equivalent practical experience.
• Foundational understanding of network topology, TCP/IP network configuration, and components (firewalls, routers, etc.).
• The ability to be self-driven, enthusiastic, and determined to succeed.
• Assess capabilities and strive to continuously build knowledge and skills and share expertise with others.
• Presentation capabilities suited for delivering structured, high-level product demonstrations to both technical and non technical audiences.
• Able to translate technical features into solutions that solve business problems.

Embodies our core values

Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences.

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope—just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research-using these insights to optimize our products and arm the global security community with the latest in attacker methodology. Trusted by more than 11,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.

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