Human Resources Manager

Company Description

Hi-Tech Property Services Ltd, established in 2003, provides professional building and property maintenance services across Hampshire and surrounding counties. The company operates with a modern fleet of well-equipped vans and a team of qualified engineers, general builders, and tradespeople covering all key trades, including roofing, plumbing, carpentry, electrical work, and decorating. Hi-Tech offers a 24-hour reactive service through a dedicated call center to ensure prompt response, prioritizing jobs according to urgency and agreed schedules. In addition to reactive work, the business delivers planned maintenance through multi-skilled operators, helping clients reduce unplanned repairs, simplify budgeting, and minimize paperwork with streamlined monthly invoicing. The company is growing by focusing on reliable, friendly service, high-quality workmanship, and a “can-do” attitude that aims to get work right the first time.

Role Description

The Human Resources Manager will oversee all HR functions for Hi-Tech Property Services Ltd, including recruitment, onboarding, performance management, employee relations, and compliance with employment legislation. This full-time, on-site role based in Fareham will involve developing and implementing HR policies, supporting managers with staffing and workforce planning, and coordinating training and development initiatives for office staff and field-based tradespeople. The Human Resources Manager will manage HR administration, including contracts, personnel records, and absence tracking, while promoting a positive, inclusive workplace culture aligned with the company’s values. Daily responsibilities will also include handling employee queries, advising on disciplinary and grievance processes, supporting health and safety and wellbeing initiatives, and contributing to continuous improvement in HR processes and systems.

Qualifications

• Demonstrated experience in core HR management areas, including recruitment, onboarding, performance management, and employee relations.
• Strong knowledge of UK employment law, HR compliance, and best practices in policies, procedures, and documentation.
• Skills in training, coaching, and supporting managers and employees in a mixed office and field-based environment.
• Proficiency in HR administration and HRIS or related systems, with attention to accuracy, confidentiality, and data protection.
• Excellent communication, negotiation, and conflict-resolution skills, with the ability to build trust at all levels of the organization.
• Capability to plan, prioritize, and manage multiple HR activities in a fast-paced, service-focused business.
• Experience in facilities, construction, property maintenance, or a similar sector is advantageous.
• CIPD qualification or equivalent HR certification, or substantial HR management experience in lieu of formal qualification.

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