SIAM Service Request Specialist

Manchester Source: WhatJobs
See advert for pay

Capgemini in the United Kingdom is seeking a SIAM Service Request Analyst to coordinate and support the end-to-end Service Request Management process across a complex multi-supplier environment. The role focuses on delivering requests efficiently within agreed service levels while aligning to business requirements and customer expectations.

You will monitor performance, work with suppliers and internal teams, drive continuous improvement, and provide reports to governance forums.

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