Apprentice Optical Assistant

Apprentice Optical Assistant

• Employer: Vision Express
• Location: Toton
• Vacancy Ref:
• Hours Per Week: 38.75
• Wage Per Week: £331.00
• Sector: Optical

Looking for a unique retail apprenticeship opportunity Join us at Vision Express on an 18-month program where you'll earn a level 3 qualification in Optical Retail while receiving comprehensive training and support.

This isn't your typical retail apprenticeship. As part of our team, you'll have more responsibility and involvement, playing a vital role in ensuring our customers feel special. With guidance from your store manager and our apprenticeship team, you'll learn the ins and outs of bringing our brand to life, selecting the right products, and delivering personalized experiences.

As an Optical Apprentice, you'll assist customers in finding eyewear that suits their needs, handle frame adjustments, repairs, fittings, and even perform pre-screening eye examinations and administrative tasks.

Why Join Us:

At Vision Express, you'll thrive in a dynamic environment where everyone works together toward shared goals, rooted in our culture and values. We provide ample opportunities for growth and development, supporting your career ambitions every step of the way.

The duties within this role include:

• Greeting customers in a professional and friendly manner as they enter the practice.
• Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision.
• Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
• Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.
• Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
• Adjusting customers spectacle frames using the correct tools to ensure stability and comfort.
• Basic frame repairs.
• Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements.
• Ordering prescription glasses and contact lenses in for the customer.
• Correct completion of NHS paperwork and written records in-line with company procedures.
• Making follow up appointments for customers.
• Use a focimeter to find the prescription from spectacles.
• Communicate contact lenses suitability, features and benefits.
• Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
• Explaining offers and products to customers.
• Taking payments from customers.
• Being able to problem solve with basic optical concerns
• Understanding business KPIs and how they affect the practices profitability

To qualify for our apprenticeship program, you should:

• Be at least 16 years old
• Not be engaged in full or part-time education
• Have GCSEs (or equivalent) in Maths and English at Grade C/4 or above
• Possess confidence, passion, and enthusiasm
• Demonstrate teamwork and excellent customer service skills
• Be willing to work between 35 and 38.75 hours per week

Training to be provided

• L3 Optical Assistant Qualification

About Vision Express

We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you

Vision Express website

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