Aftersales Service Manager — Lead Team & Profits

Stevenage Source: WhatJobs
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Gates of Stevenage is seeking a BYD Service Manager to lead the dealership's aftersales operation and drive customer satisfaction. You will manage a small team, oversee the BYD service process from booking to handover, and ensure budgeted targets are met while maintaining high quality standards.

The role requires strong leadership, excellent customer service, and the ability to motivate staff to achieve improvements in NPS and profitability.

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