Assistant Branch Manager

Assistant Branch Manager

Location: Fort William

Salary: £35,000 DOE + Generous Bonus

Employment Type: Full-time, Permanent

About the Client

Simon Acres Group LTD are representing a well established and successful Plumbing & Heating Merchant based in the Fort William region. This is an exciting role offers the successful candidate the opportunity to be a part of a highly successful branch, driving its growth and success, whilst giving a fantastic opportunity to progress into branch management.

Key Responsibilities:

• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business from both new and existing clients.
• Entertain customers (Weekend potential)
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.
• Assist in the warehouse as required.
• Assist with deliveries as required.

Requirements / Skills:

• Previous experience in a plumbers environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Proficiency in using sales and inventory management software.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.

What’s on Offer:

• Basic salary of £35,000 DOE.
• Generous Bonus Scheme: Recognising and rewarding your contribution.
• Opportunities for professional growth and career progression.
• Work in a well-established business with a strong reputation for staff and customer satisfaction.
• Pension scheme and other benefits.

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